Software Support

Gito company's support are very important and sensitive due to the nature and services of software products. Therefore, in order to satisfy the customers, Gito company offers its support services on software products in various ways, such as phone calls during the company's working hours, email, online chat, the possibility of being remote, sending an expert in person, creating educational content and holding It has provided educational workshops for customers. In all the above cases, the focus is on providing quality, accurate and correct answers to customer questions and solving possible problems as quickly as possible in order to create maximum customer satisfaction. Due to the complexities in Gito's solutions, which are generally a combination of hardware, software, network, database, and transmission lines, step-by-step guidance and finding the root of the malfunction or error has a special technical sensitivity that trained colleagues We are ready to serve Gito customers in this way.